Refund policy
Product must be returned within 30 days of delivery for full refund. Shipping not included.
Return products must be unused, in original packaging, and with tags attached.
Defective or damaged items will receive a full refund including shipping.
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Returns & Refunds Policy
Mom Gone Mild, LLC
We want you happy — but we also believe in boundaries. Here’s how returns and refunds work.
Returns
We accept returns within 30 of delivery.
To qualify for a return, items must be:
- Unused and in original condition
- In original packaging
- Accompanied by proof of purchase
Non‑returnable items include (but aren’t limited to):
- Final sale items
- Open package personal use items
If it’s marked Final Sale, it means we meant it.
How to Start a Return
Email [your email address] with:
- Your order number
- The reason for the return
Please don’t send items back without contacting us first — surprise packages give us anxiety.
Refunds
Once your return is received and inspected, we’ll notify you.
If approved:
- Refunds are issued to the original payment method
- Timing depends on your bank or payment provider
Original shipping costs are non‑refundable, unless we made a mistake — which we will absolutely own.
Exchanges
Need a different size or item? Message us and we’ll see what we can do (availability isn’t guaranteed, but kindness is).
Damaged or Incorrect Orders
If something arrives damaged or incorrect, contact us within 7 of delivery with:
- Your order number
- Clear photos of the item and packaging
We’ll make it right — pinky swear.
Final Sale Means Final
Items marked Final Sale are not eligible for return, refund, or exchange. No loopholes, no negotiations, no sad violin.
Still Have Questions?
We’ve got you.
Mom Gone Mild, LLC
📧 info@momgonemild.com